Communication

Commanding the Message: Choosing the Right Words When Minutes Count

Katelyn Goddard

Estimated Time: 1 Hour

Number of lessons: 1

Commanding the Message: Choosing the Right Words When Minutes Count

Event Phone: (617) 993-0003

Tuesday, July 29, 2025 from 2:00 PM – 3:30 PM Eastern Time
Instructor: Doug Levy

Virtually via Zoom

This 90-minute session gives law enforcement and other emergency services leaders practical tools and insights that enable them to craft and deliver confident, strategic messages – even under pressure.

Close up of young female teacher explain sitting at desk with a Down syndrome schoolboy. Color painting on the paper for disabled kids, autism childs who are down syndrome and student teacher.

A Comprehensive Guide for School Administrators Who Wish They Knew More About Special Education

Event Phone: (617) 993-0003

Wednesday, July 30, 2025 at 8:30 AM – 3:00 PM & Thursday, July 31, 2025 at 8:30 AM – 3:00 PM Eastern Time
Instructors: Paul & Catherine Zinni

In-Person in Townsend, MA

This course will help administrators become current in the areas of special education and 504 accommodation.

Crisis Management for Modern Municipal Leaders

Public Relations and Media Relations for First Responders

Event Phone: (617) 993-0003

Tuesday, August 5, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil

Virtually via Zoom

Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner.

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Communication

Commanding the Message: Choosing the Right Words When Minutes Count

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