Event Phone: (617) 993-0003
Wednesday, May 28, 2025 from 9:30 AM – 11:30 AM Eastern Time
Instructor: Paul Zinni
Learn about how to effectively communicate in a crisis, the “dos’ and “don’t” of social media, and the roles of the administrative team during a crisis.
Event Phone: (617) 993-0003
Wednesday, May 28, 2025 from 1:00 PM – 3:00 PM Eastern Time
Instructor: Paul Zinni
Learn about how to effectively communicate in a crisis, the “dos’ and “don’t” of social media, and the roles of the administrative team during a crisis.
Event Phone: (617) 993-0003
Wednesday, June 4, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner.
Event Phone: (617) 993-0003
Tuesday, June 10, 2025 from 9:30 AM – 11:30 AM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Tuesday, June 10, 2025 from 1:00 PM – 3:00 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Wednesday, June 11, 2025 from 12:00 PM – 1:00 PM Eastern Time
Instructor: Sarah Lux, APIO
Participants will learn the importance of being prepared to deploy at a moment’s notice and what essential tools and resources should be included.
Event Phone: (617) 993-0003
Thursday, June 12, 2025 from 12:00 PM – 2:00 PM Eastern Time
Instructor: John Guilfoil, APIO
In this 2-hour session, company founder John Guilfoil, APIO, discusses the latest trends in social media engagement and starts to answer the most important question: What comes AFTER Twitter/X?
Event Phone: (617) 993-0003
Friday, June 13, 2025 from 12:00 PM – 1:00 PM Eastern Time
Instructor: Sarah Lux, APIO
The training covers practical self-care techniques, stress management tools, and the importance of peer support and professional mental health resources.
Event Phone: (617) 993-0003
Wednesday, June 18, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Tuesday, June 24, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Rob Reardon
Join active Fire Chief, Rob Reardon, as he discusses proper utilization of social media and introduces ways to grow your audience.
