Event Phone: (617) 993-0003
Wednesday, May 28, 2025 from 1:00 PM – 3:00 PM Eastern Time
Instructor: Paul Zinni
Learn about how to effectively communicate in a crisis, the “dos’ and “don’t” of social media, and the roles of the administrative team during a crisis.
Event Phone: (617) 993-0003
Wednesday, May 28, 2025 from 9:30 AM – 11:30 AM Eastern Time
Instructor: Paul Zinni
Learn about how to effectively communicate in a crisis, the “dos’ and “don’t” of social media, and the roles of the administrative team during a crisis.
Event Phone: (617) 993-0003
Tuesday, June 10, 2025 from 1:00 PM – 3:00 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Tuesday, June 10, 2025 from 9:30 AM – 11:30 AM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Friday, June 13, 2025 from 12:00 PM – 1:00 PM Eastern Time
Instructor: Sarah Lux, APIO
The training covers practical self-care techniques, stress management tools, and the importance of peer support and professional mental health resources.
Event Phone: (617) 993-0003
Wednesday, June 11, 2025 from 12:00 PM – 1:00 PM Eastern Time
Instructor: Sarah Lux, APIO
Participants will learn the importance of being prepared to deploy at a moment’s notice and what essential tools and resources should be included.
Event Phone: (617) 993-0003
Thursday, June 12, 2025 from 12:00 PM – 2:00 PM Eastern Time
Instructor: John Guilfoil, APIO
In this 2-hour session, company founder John Guilfoil, APIO, discusses the latest trends in social media engagement and starts to answer the most important question: What comes AFTER Twitter/X?
Event Phone: (617) 993-0003
Wednesday, October 1, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Retired Bureau Chief Robert Tornabene
Emergency services and local governments face various challenges in today’s rapidly changing world that demand effective crisis communication strategies. This comprehensive course is designed to equip professionals in police, fire, EMS, and local government agencies with the essential knowledge and skills to handle communication during crises confidently. Participants will learn to navigate critical incidents, maintain transparency, protect public safety, and uphold ethical standards while effectively communicating with the public and media.
Event Phone: (617) 993-0003
Friday, July 18, 2025 from 12:00 PM – 1:30 PM Eastern Time
Instructor: Sarah Lux, M.A., APIO
This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters. First Amendment Auditors test public officials’ adherence to constitutional rights, and knowing how to effectively and appropriately respond is crucial.
Event Phone: (617) 993-0003
Wednesday, April 30, 2025 from 2:00 PM – 4 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
