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    Mastering Communications with First Amendment Auditors and Free Press Representatives

    Danielle Fortin Danielle Fortin

    Number of lessons: 1

  • Mastering Media Relations: Strategies for Effective Communication in Emergency Services

    Mastering Media Relations: Strategies for Effective Communication in Emergency Services

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Media Relations Basics for Government Leaders

    Media Relations Basics for Government Leaders

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Mental Health Support for Crisis-Response PIOs

    Mental Health Support for Crisis-Response PIOs

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Mindfulness in Law Enforcement

    Mindfulness in Law Enforcement

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Navigating Uncomfortable Conversations

    Navigating Uncomfortable Conversations

    John Guilfoil John Guilfoil

    Number of lessons: 1

  • Non-Traditional Social Media Campaigns for Police and Fire Departments

    Non-Traditional Social Media Campaigns for Police and Fire Departments

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • On-Camera Media Training for Municipal Employees

    On-Camera Media Training for Municipal Employees

    John Guilfoil John Guilfoil

    Number of lessons: 1

  • PIO Go Kit Essentials

    PIO Go Kit Essentials

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

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Upcoming Live Courses

Upcoming Events

Advanced Social Media Practices for First Responder Agencies

Advanced Social Media Practices for First Responders


Wednesday, October 21, 2026 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)

  • Virtually via Zoom

This course will focus on telling your agency’s story honestly through social media.

Mastering Communications with First Amendment Auditors and Free Press Representatives


Thursday, November 5th, 2026 from 10:00 AM – 11:30 AM Eastern Time
Instructor: Sarah Lux, APIO

  • Virtually via Zoom

This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters.

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers


Thursday, November 05, 2026 from 12:00 PM – 5:00 PM Eastern Time
Instructor: Sarah Lux, MPIO

  • Virtually via Zoom

Get communications training and learn how to handle natural or man-made crises before they happen within your community.

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  • “Go Bags” for the Win! — 25 Items Every Public Information Officer Should Carry in TheirsMarch 4, 2026

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