Training in Crisis Communications,
Public Relations and Media Relations
Expert instructor-led courses offered In-Person, via Zoom
or through our Self-Directed On-Demand Library.
Upcoming Courses
June 3, 2026 12:00 pm
October 7, 2026 12:00 pm
Paul exceeded my expectations in facilitating our Admin Team Summer Leadership Retreat. His engaging approach, clear communication, and ability to foster meaningful collaboration made the session highly productive and impactful. Our team left energized, aligned, and equipped with practical strategies to enhance our leadership work. Paul draws upon his educational expertise and experience to provide those practical strategies. He truly set the tone for a successful retreat. I offer my highest endorsement of Paul’s facilitation skills.
—William Collins
Superintendent of Lenox Public Schools
I really enjoyed the class and information provided. I believe it will benefit my departments social media going forward. Some excellent resources were provided that I can hopefully learn from.
—Jared D.
Coventry Fire-EMS Department
Thoroughly enjoyed the course. The instructor was very knowledgeable in the material and the information presented will be of great value to my organization. I especially enjoyed the teamwork in the breakout session. Great course and great job by all!
—Shane B.
Louisiana Rural Ambulance Alliance
John is very dynamic presenter, the time flew by. I had a little trouble creating log in but Ben gave immediate assistance. Would highly recommend this class to anyone who is forward facing the public.
—Stephanie D.
Town of Wrentham
Well done. Thank you for this and I have already recommended to my Chief that others should take this class.
—Kevin R.
Swampscott Police Department
The course was very informative. I will be able to use the information shared in future instances for my PIO work.
—LeeAnn D.
Grant County Washington Sheriff’s Department
This would be an excellent class for a beginning PIO/Media Manager to learn the ropes
—Ericka C.
Kentucky Community Technical College System
Instructor well prepared, and put his knowledge on the ground for us to learn from.
—William D.
City of Monroe Fire Marshal
Good basic course. The professional real world insights and experience were very valuable.
—Tom D.
Ocean County College
This course was very well organized and the best social media course I have taken so far as a new Public Information Officer for our department. I liked how real examples were showcased.
—Bryton J.
Waco Police Department