Event Phone: (617) 993-0003
Wednesday, April 30, 2025 from 2:00 PM – 4 PM Eastern Time
Instructor: Paul Zinni
Uncomfortable conversations are never easy. Although this is an important part of being a leader, it is often a task that is overlooked.
Event Phone: (617) 993-0003
Tuesday, May 6, 2025 from 12:00 PM – 3:00 PM Eastern Time
Instructor: Chief Robert Reardon
Delve into the intricacies of interviewing, mastering press conferences, and harnessing the power of the media to amplify your department or agency’s message.
Event Phone: (617) 993-0003
Wednesday, May 7, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to setup an EOC and manage communications before, during, and after an EOC activation.
Event Phone: (617) 993-0003
Tuesday, May 13, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
In this two-part class, John Guilfoil takes public health directors and communicators through an experiential journey that is tailor-made for the extreme demands and ever-evolving world of public health.
Event Phone: (617) 993-0003
Wednesday, May 14, 2025 from 12:00 PM – 1:30 PM Eastern Time
Instructor: Sarah Lux, M.A., APIO
This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters. First Amendment Auditors test public officials’ adherence to constitutional rights, and knowing how to effectively and appropriately respond is crucial.
Event Phone: (617) 993-0003
Wednesday, June 4, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner.
Event Phone: (617) 993-0003
Wednesday, June 18, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Tuesday, June 24, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Rob Reardon
Join active Fire Chief, Rob Reardon, as he discusses proper utilization of social media and introduces ways to grow your audience.
Event Phone: (617) 993-0003
Monday, July 14, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to setup an EOC and manage communications before, during, and after an EOC activation.
Event Phone: (617) 993-0003
Wednesday, July 16, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
