Event Phone: (617) 993-0003
Wednesday, April 24, 2024 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect.
Thursday, May 2, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Tuesday, May 7, 2024 from 3:00 PM – 5 PM Eastern Time
Instructor: Paul Zinni
Whether it’s coordinated communication during a crisis or community communications during a public meeting, having and implementing an effective communications plan with fidelity is essential to any school committee.
Event Phone: (617) 993-0003
Wednesday, May 8, 2024 from 10:00 AM – 2:00 PM Eastern Time
Instructor: John Guilfoil
Communicating with the residents and community members you serve is a critical component in building trust, relationships, and legitimacy in the eyes of those you are sworn to protect. Additionally, building a rapport and managing your relationship with the media that covers your department can lead to consistent news coverage and create an ally when you need to get information out in a timely manner.
Event Phone: (617) 993-0003
Wednesday, May 8, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: Chief Rob Reardon
Learn how to effectively post on social media for your department in Effective Social Media for Police, Fire and EMS.
Event Phone: (617) 993-0003
Tuesday, May 14, 2024 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
Let us teach you the basic principals of public relations and crisis management and how to apply them to your school district.
Event Phone: (617) 993-0003
Wednesday, May 15, 2024 from 12:00 PM – 4:30 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to design an EOC and manage communications before, during, and after an EOC activation.
Event Phone: (617) 993-0003
Thursday, May 16, 2024 from 1:00 PM – 4 PM Eastern Time
Instructor: Paul Zinni
Whether you are speaking with parents and guardians during a home visit, presenting at a TEAM meeting or facilitating a training for colleagues and the community, effective communication strategies are essential.
Event Phone: (617) 993-0003
Monday, May 20, 2024 from 11:00 AM – 5:00 PM Eastern Time
Instructor: Sarah Lux, APIO
Natural and man-made crises are unfortunate for all offices, departments, and sectors—training beforehand can help agencies better communicate to stakeholders before, during, and after an emergency.
Event Phone: (617) 993-0003
Tuesday, May 21, 2024 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
In this two-part class, John Guilfoil takes public health directors and communicators through an experiential journey that is tailor-made for the extreme demands and ever-evolving world of public health.
