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Community Engagement Strategies for National Volunteer Month

How to Use Storytelling to Highlight Volunteer Contributions and Encourage Public Involvement

One of the most extraordinary things a PIO can do to boost morale is to tell stories about the work the staff at the organization does. A good PIO will have their ear to the ground and learn about the employees and what they do during work and during their off time. When the PIO learns about employees’ fantastic work in the community, those stories provide great information for the public. What better way to highlight those than during the month of April? National Volunteer Month is a golden opportunity to spotlight the real stories of volunteers and inspire broader participation. Let’s dive deeper into practical storytelling methods and examples to make your efforts more impactful.

Why Storytelling Connects
Storytelling turns abstract efforts into something tangible and relatable. For example, instead of
saying, “Our volunteers assisted with disaster relief,” tell the story of Chris, a retired firefighter
who helped rebuild a neighbor’s home after a hurricane. Real faces and voices make your
message stick.

Crafting Engaging Stories

  • Focus on Individual Narratives Highlighting one person at a time is powerful. Consider this example: “Sophia, a high school senior, noticed kids in her neighborhood didn’t have safe spaces to play. She organized a team of volunteers to revamp a local park. Now, it’s bustling with laughter every afternoon. Her story has inspired other teenagers to start their own community projects.” The specificity draws readers in and invites them to see the possibility of their involvement.

Use Day-in-the-Life Features

  • Give your audience a behind-the-scenes look at what volunteering entails. Example:
    • Morning: “At 8 a.m., Alex starts his Saturday delivering meals to elderly residents.”
    • Afternoon: “By noon, he’s teaching coding to kids at the library.”

This technique shows how varied and flexible volunteering can be.

Demonstrate Long-Term Impact

  • Share before-and-after stories. For instance:
    • Before: “A neglected garden in the city center became an eyesore.”
    • After: “Thanks to Maeve’s volunteer group, it’s now a community garden supplying fresh produce to needy families.”

This kind of transformation is inspiring and shows that small actions add up.

Celebrate Unexpected Successes

  • Sometimes, the most inspiring stories are unplanned.
  • For example, a volunteer who joined a litter cleanup drive later became an environmental advocate, organizing events across the city. Sharing these outcomes can show how volunteering can evolve into more significant initiatives.

Encouraging Public Involvement
To encourage other employees to volunteer, any story shared will act as a guide towards action.

Highlight Diverse Roles

  • Showcase how roles vary widely, accommodating different skills and schedules. For example:
    • “Samantha volunteers from home, designing flyers and managing emails for our events.”
    • “Daryl is hands-on, helping at the community shelter.”


Let people see there’s a place for everyone, no matter their lifestyle.

Show Immediate Opportunities

  • Pair stories with easy calls to action.
    • Example: after sharing a volunteer’s story, you could say, “Want to make a difference like Mike? Join our river cleanup next Saturday at 9 a.m.—no experience needed.”
  • Make It About Them: Demonstrate how volunteering benefits the volunteer.
    • Example: “When Carlos started mentoring, he thought he was helping others. Over time, he realized he’d developed leadership skills that helped him advance in his career.”


By framing it this way, you highlight how volunteering is mutually rewarding.

Wrapping Up
Detailed, authentic stories celebrate your volunteers and inspire new ones to take action. By sharing personal narratives, showcasing impact, and inviting others to get involved, you can amplify the spirit of National Volunteer Month—and keep the momentum going year-round.

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