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Courses

  • Effective Social Media for Police, Fire and EMS

    Effective Social Media for Police, Fire and EMS

    John Guilfoil John Guilfoil

    Number of lessons: 1

  • Effectively Managing Workplace Complaints and Investigations

    Effectively Managing Workplace Complaints and Investigations

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Emergency Operations Center (EOC) Design and Management

    Emergency Operations Center (EOC) Design and Management

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Emergency Operations Center (EOC) Management and Setup

    Emergency Operations Center (EOC) Management and Setup

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • How to Create a Modern Communications Plan

    How to Create a Modern Communications Plan

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • How to Hire a Police Social Worker

    How to Hire a Police Social Worker

    John Guilfoil John Guilfoil

    Number of lessons: 1

  • How to Write a Press Release

    How to Write a Press Release

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Life After Twitter for Public Information Officers

    Life After Twitter for Public Information Officers

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Listen Effectively, Respond Thoughtfully

    Listen Effectively, Respond Thoughtfully

    Camryn Langille Camryn Langille

    Number of lessons: 1

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Upcoming Live Courses

Upcoming Events

Advanced Social Media Practices for First Responder Agencies

Advanced Social Media Practices for First Responders


Wednesday, October 21, 2026 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)

  • Virtually via Zoom

This course will focus on telling your agency’s story honestly through social media.

Mastering Communications with First Amendment Auditors and Free Press Representatives


Thursday, November 5th, 2026 from 10:00 AM – 11:30 AM Eastern Time
Instructor: Sarah Lux, APIO

  • Virtually via Zoom

This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters.

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers


Thursday, November 05, 2026 from 12:00 PM – 5:00 PM Eastern Time
Instructor: Sarah Lux, MPIO

  • Virtually via Zoom

Get communications training and learn how to handle natural or man-made crises before they happen within your community.

‹ PREV 1 2 3 4 NEXT ›

Latest News

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  • “Reels” Are Not The Same as “Videos”May 1, 2026
  • Are PIOs ever really “off?” They should be!March 10, 2026
  • “Go Bags” for the Win! — 25 Items Every Public Information Officer Should Carry in TheirsMarch 4, 2026

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