Event Phone: (617) 993-0003
Monday, July 14, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to setup an EOC and manage communications before, during, and after an EOC activation.
Event Phone: (617) 993-0003
Wednesday, July 16, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Friday, July 18, 2025 from 12:00 PM – 1:30 PM Eastern Time
Instructor: Sarah Lux, M.A., APIO
This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters. First Amendment Auditors test public officials’ adherence to constitutional rights, and knowing how to effectively and appropriately respond is crucial.
Event Phone: (617) 993-0003
Tuesday, August 12, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: John Guilfoil
In this two-part class, John Guilfoil takes public health directors and communicators through an experiential journey that is tailor-made for the extreme demands and ever-evolving world of public health.
Event Phone: (617) 993-0003
Wednesday, September 10, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Chief Roger Hatfield (Ret.)
This course will teach you how to setup an EOC and manage communications before, during, and after an EOC activation.
Event Phone: (617) 993-0003
Wednesday, September 17, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
Event Phone: (617) 993-0003
Wednesday, October 1, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Retired Bureau Chief Robert Tornabene
Emergency services and local governments face various challenges in today’s rapidly changing world that demand effective crisis communication strategies. This comprehensive course is designed to equip professionals in police, fire, EMS, and local government agencies with the essential knowledge and skills to handle communication during crises confidently. Participants will learn to navigate critical incidents, maintain transparency, protect public safety, and uphold ethical standards while effectively communicating with the public and media.
Event Phone: (617) 993-0003
Wednesday, November 19, 2025 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)
Is your agency’s social media stale or just not connecting to the people you serve? Are you ready to share important information in an engaging way? This course will focus on telling your agency’s story honestly through social media. In Advanced Social Media for First Responders you will learn what content to emphasize, what to avoid, and how graphics and photos can make your mission stand out – all without resorting to gimmicks.
