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On-Demand Course

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On-Demand Course

  • Recruitment Basics for Town and Rural Police & Fire Departments

    Recruitment Basics for Town and Rural Police & Fire Departments

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Responding to Media Inquiries: A Guide to Fielding Requests from Reporters

    Responding to Media Inquiries: A Guide to Fielding Requests from Reporters

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Risk Communications and Managing Opposing Viewpoints for Public Health Professionals

    Risk Communications and Managing Opposing Viewpoints for Public Health Professionals

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Social Media Basics for First Responders

    Social Media Basics for First Responders

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Threads: An Introduction

    Threads: An Introduction

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Trust Under Attack: How Artificial Intelligence is Changing Crisis Leadership

    Trust Under Attack: How Artificial Intelligence is Changing Crisis Leadership

    Danielle Fortin Danielle Fortin

    Number of lessons: 1

  • Using LinkedIn Professionally for Police and Fire Departments

    Using LinkedIn Professionally for Police and Fire Departments

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Video: How to Talk to Kids About Violent Crime

    Video: How to Talk to Kids About Violent Crime

    John Guilfoil John Guilfoil

    Estimated Time: 1 Hour

    Number of lessons: 1

  • Video: Radio Interview Best Practices

    Video: Radio Interview Best Practices

    John Guilfoil John Guilfoil

    Number of lessons: 1

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Upcoming Live Courses

Upcoming Events

Advanced Social Media Practices for First Responder Agencies

Advanced Social Media Practices for First Responders


Wednesday, October 21, 2026 from 12:00 PM – 4:00 PM Eastern Time
Instructor: Capt. Stephen Davis (Ret.)

  • Virtually via Zoom

This course will focus on telling your agency’s story honestly through social media.

Mastering Communications with First Amendment Auditors and Free Press Representatives


Thursday, November 5th, 2026 from 10:00 AM – 11:30 AM Eastern Time
Instructor: Sarah Lux, APIO

  • Virtually via Zoom

This essential training is tailored for government leaders who seek to master the art of communication in these often tense and high-stakes encounters.

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers

Crisis Communications Master Class for Police, Fire, EMA and Government Public Information Officers


Thursday, November 05, 2026 from 12:00 PM – 5:00 PM Eastern Time
Instructor: Sarah Lux, MPIO

  • Virtually via Zoom

Get communications training and learn how to handle natural or man-made crises before they happen within your community.

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  • Are PIOs ever really “off?” They should be!March 10, 2026
  • “Go Bags” for the Win! — 25 Items Every Public Information Officer Should Carry in TheirsMarch 4, 2026

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